These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Thrmal Group LLC ("Thrmal," "we," "us," or "our"), governing your access to and use of the Thrmal.ai educational platform, including all courses, content, tools, and related services (collectively, the "Service"). By creating an account or accessing the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not access or use the Service.
You must be at least 13 years of age to use the Service. If you are under 18, you represent that you have obtained parental or guardian consent. By accessing the Service, you represent and warrant that you meet these eligibility requirements. We reserve the right to terminate accounts of users who do not meet eligibility criteria.
To access most features of the Service, you must create an account by providing your name, a valid email address, and a password. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to immediately notify Thrmal at support@thrmal.co of any unauthorized use of your account or any other security breach.
Thrmal will not be liable for any loss or damage arising from your failure to comply with this obligation. You may not transfer your account to any other person or entity without express written consent from Thrmal.
Subject to your compliance with these Terms, Thrmal grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal, non-commercial educational purposes. You may not sublicense, sell, resell, transfer, assign, or otherwise exploit the Service or any content therein for any commercial purpose without express written consent from Thrmal.
Thrmal.ai offers tiered access to educational content. Free accounts may access certain modules and course previews. Paid tiers — including Level 3 (available May 1, 2026) and Level 4 subscriptions (available June 1, 2026) — provide access to additional content as described on the pricing page at the time of purchase.
Access to paid content requires a valid payment method and subscription in good standing. Thrmal reserves the right to modify, discontinue, or limit access to any course content at any time with reasonable notice where practicable. Published availability dates are target dates and subject to change without liability.
You agree that you will not, under any circumstances:
Violation of these restrictions may result in immediate account termination and may expose you to legal liability.
All content on the Thrmal.ai platform — including but not limited to course materials, curriculum text, case studies ("Cases"), module structures, assessments, software, graphics, logos, trademarks, and the "Liftline by Thrmal" brand and associated intellectual property — is the exclusive property of Thrmal Group LLC and is protected by United States and international copyright, trademark, patent, trade secret, and other applicable laws.
Nothing in these Terms grants you any right, title, or interest in any Thrmal intellectual property except as expressly stated herein. You retain ownership of any original work you create during coursework exercises; however, you grant Thrmal a non-exclusive, royalty-free, worldwide license to use anonymized examples of such work for platform improvement and educational demonstration purposes.
If the Service allows you to submit, post, or share content — including forum posts, questions, or project submissions — you grant Thrmal a worldwide, non-exclusive, royalty-free, sublicensable license to use, display, reproduce, and distribute such content in connection with the operation and promotion of the Service. You represent and warrant that you own or have the necessary rights to grant this license and that your content does not violate any applicable law or any third party's rights. You are solely responsible for any content you submit.
Certain features of the Service require payment. All prices are listed in United States Dollars (USD) and are subject to change with reasonable notice. Payment is due at the time of purchase or at each subscription renewal. Thrmal uses third-party payment processors; your payment information is subject to those processors' privacy policies.
Refunds may be requested within 7 calendar days of purchase for annual subscriptions, provided you have not accessed more than 20% of the paid content. Monthly subscriptions are non-refundable once the billing period has commenced. To request a refund, contact billing@thrmal.co. Thrmal reserves the right to deny refund requests that appear to be fraudulent, abusive, or in violation of this policy.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THRMAL EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THRMAL DOES NOT WARRANT THAT (A) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS, (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED. EDUCATIONAL CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL ADVICE IN ANY FIELD, INCLUDING BUT NOT LIMITED TO LEGAL, FINANCIAL, OR TECHNICAL ADVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THRMAL GROUP LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT SHALL THRMAL'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO THRMAL IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
You agree to defend, indemnify, and hold harmless Thrmal Group LLC and its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising out of or relating to (a) your violation of these Terms, (b) your use of the Service, (c) any content you submit to the Service, or (d) your violation of any law or the rights of any third party.
Thrmal reserves the right to suspend or terminate your account and access to the Service at its sole discretion, immediately and without prior notice or liability, for any reason whatsoever, including but not limited to your breach of these Terms, suspected fraud, or conduct deemed harmful to other users or the Service. You may also terminate your account at any time by contacting support@thrmal.co.
Upon termination for any reason, your right to access and use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including Sections 6, 9, 10, 11, and 13.
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States of America, without regard to its conflict-of-law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Service shall be subject to the following resolution process:
Thrmal reserves the right to modify or replace these Terms at any time at its sole discretion. We will provide notice of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to your registered address. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree with the revised Terms, you must stop using the Service. It is your responsibility to review these Terms periodically.
If you have questions, concerns, or requests regarding these Terms, please contact us:
Thrmal Group LLC ("Thrmal," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect when you use Thrmal.ai, how we use it, who we share it with, and what rights you have regarding your data. By using Thrmal.ai, you agree to the practices described in this Privacy Policy.
We use the information we collect exclusively to:
We will not use your data for purposes materially different from those listed above without first obtaining your explicit consent or providing prior notice.
Your account data and learning progress are stored using Supabase, a database infrastructure provider with servers located in the European Union, operating under GDPR-compliant data processing agreements. We implement the following security measures to protect your information:
While we take reasonable and industry-standard measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing or advertising purposes. We may share your information only in the following limited circumstances:
We use only essential, functional cookies necessary to operate the platform:
We do not use advertising cookies, third-party tracking pixels, behavioral profiling cookies, or social media tracking technologies. You may configure your browser to refuse or delete cookies; however, doing so may prevent you from logging in or using certain platform features. We do not support Do-Not-Track signals at this time, as we do not conduct the cross-site tracking those signals are intended to prevent.
Depending on your jurisdiction, you may have the following rights regarding your personal data. We will respond to all requests within 30 days:
To exercise any of these rights, contact us at privacy@thrmal.co. If you are located in the European Economic Area or United Kingdom, you also have the right to lodge a complaint with your local supervisory authority (e.g., your national Data Protection Authority).
We retain your account information and learning progress data for as long as your account remains active, or as long as is reasonably necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy.
If you request deletion of your account, we will delete or permanently anonymize your personal data within 90 days of receiving your request, except where we are required to retain certain information for legitimate legal, regulatory, accounting, or dispute resolution purposes. In such cases, we will retain only the minimum data necessary for those specific purposes and securely delete it when that purpose has been fulfilled.
The Service is not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information from our systems. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at privacy@thrmal.co.
The Service is operated by Thrmal Group LLC, a United States company. Our database infrastructure is hosted in the European Union (via Supabase). If you access the Service from outside the United States or European Union, your information may be transferred to and processed in these jurisdictions. By using the Service, you consent to the collection, transfer, storage, and processing of your information in the United States and/or European Union, which may have data protection rules that differ from those in your country of residence.
For users in the European Economic Area: data transfers to the United States are conducted under appropriate safeguards, including Standard Contractual Clauses where applicable.
We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to your registered email address. Your continued use of the Service following any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.
For any privacy-related questions, requests, concerns, or to exercise your data rights, please contact: